How do I get to the estancia?
El Pedral is located at Punta Ninfas, 73 km from Puerto Madryn and 100 km from Trelew airport. Access is via a gravel road — we recommend taking care if you arrive in your own vehicle. For greater comfort and safety, please check road conditions in advance; we can arrange transfers on prior request.
Can I arrive in my own vehicle?
Yes, you may arrive in your own vehicle, although we do not recommend it. If you choose this option, please check road conditions beforehand and notify us when you set off, so our team can monitor your journey and assist if necessary. There is no mobile signal or Wi-Fi along the route.
Is the lodge suitable for children?
Yes, the lodge welcomes children. Many activities can be enjoyed as a family; we recommend asking about the minimum age for each outing, as some involve walking on uneven terrain.
Are pets allowed?
No. El Pedral is a Natural Wildlife Refuge and domestic animals can seriously affect local wildlife behaviour and wellbeing, especially during nesting season.
Is camping allowed?
No. Camping is not permitted at Estancia El Pedral. Experiences take place exclusively at the lodge and designated areas, to preserve the natural environment and the safety of wildlife and visitors.
Is the lodge available for private events?
Events can be organised at the lodge with prior coordination with our team. We adapt each proposal to the type of event, season, and availability, always in keeping with the natural setting and pace of El Pedral.
When is the lodge open?
The lodge opens from August to April, marking the start of a new season of experiences in Patagonia.
What is the recommended minimum stay?
We recommend a minimum of 2 nights. With 3 nights you gain a fuller sense of the place and access to most outings available in season.
What are check-in and check-out times?
Check-in is from 3:00 p.m. Check-out is by 10:00 a.m.
If you plan to arrive before check-in time, we recommend letting us know in advance. Subject to operational availability that day, we may offer early access to some spaces, activities, or services at the estancia.
What is included in the stay?
Full board: accommodation, breakfast, lunch or picnic depending on the activity, afternoon tea, dinner, a selection of house wines and water with meals, plus our guided experience programme.
Not included: bar drinks, external transfers, or laundry service.
Can meals be adapted for dietary requirements?
Yes. Please let us know when booking so the team can design a special menu for you.
How is the activity programme defined?
There are no fixed itineraries. Each evening the team plans the next day according to weather, wildlife, and guest preferences. This flexibility is part of what makes every visit unique.
Do you receive day visitors without an overnight stay?
Yes. For those who cannot stay overnight, Estancia El Pedral offers a day visit — a coordinated experience to discover the surroundings and enjoy an authentic Patagonian lunch on a countryside day near Puerto Madryn.
Can guests have contact with wildlife?
No. Contact with wildlife is not permitted, as the entire environment is carefully managed to avoid disturbing natural behaviour or habitat. Experiences are designed to observe animals in the wild, always respecting their wellbeing.
Is a deposit required to book?
Yes. To confirm a reservation we request a deposit, the amount of which may vary depending on the experience chosen.
Each proposal — whether a stay, day visit, or excursions — is organised in a personalised way, with close, tailored attention. Before confirming, we get in touch to coordinate every detail and design an experience that matches what each guest is looking for.
What payment methods do you accept?
We accept bank transfer in Argentine pesos and payment in US dollars or euros for international bookings. We have a card terminal at the estancia. Contact us for options according to your country of origin.
Cancellation policy
Cancellations must be submitted in writing through official channels. Terms are as follows:
- More than 30 days before check-in: 100% of the deposit refunded.
- 15 to 30 days prior: 50% of the deposit refunded.
- Less than 15 days prior: no deposit refund.
- No-show without notice: no refund and the full stay will be charged.
In duly documented cases of force majeure, we assess each situation on an individual basis.
Booking amendments
Date changes are subject to availability and must be requested at least 20 days in advance. El Pedral reserves the right to apply rate differences according to the new dates requested.
Estancia liability
El Pedral operates within a Natural Wildlife Refuge. Experiences are subject to weather, seasonal and wildlife conditions. The estancia may amend or cancel the programme due to:
- Adverse or hazardous weather conditions.
- Protection of wildlife and the ecosystem.
- Safety of guests and staff.
- Force majeure situations.
Such changes will not entitle guests to partial or full refunds of the stay.
Conduct in the Wildlife Refuge
Upon entering El Pedral, guests agree to respect the rules for coexisting with wildlife:
- Do not approach wildlife beyond the distance indicated by your guide.
- Do not enter restricted areas without authorisation.
- Do not feed or touch wild animals under any circumstances.
- Do not remove natural elements (stones, feathers, eggs, plants).
- Remain on designated trails and do not light fires outside designated areas.
Non-compliance may result in early termination of the stay without entitlement to a refund.
Personal responsibility
El Pedral accepts no liability for accidents or injuries during activities, provided the guest has received the relevant safety instructions. We recommend holding valid travel insurance and assistance cover for the duration of your stay.
Privacy & image use
Photographs taken by our team during your stay may be used for institutional purposes, unless you expressly indicate otherwise at check-in. Personal data collected for the booking is not shared with third parties.